Terms and Conditions
Terms and Conditions
Last updated: October 17, 2025
Welcome to Namal Travels & Tours Pvt (LTD)!
These Terms and Conditions outline the rules, responsibilities, and agreements between you (the “User”) and Namal Travels & Tours Pvt (LTD) (“we”, “our”, “us”) when using our website — https://www.namaltravel.com.
By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue use of our website immediately.
1. Company Information
Service Provider: Namal Travels & Tours Pvt (LTD)
📍 Address: M.A Jinnah Road, Okara, Pakistan
🌐 Website: https://www.namaltravel.com
📧 Email: namaltravaltours@gmail.com
2. Eligibility
To use our website and services, you must:
Be at least 18 years old
Have full legal capacity to enter into contracts
Agree to comply with all applicable local laws and regulations
Accept these Terms and our Privacy Policy
3. Services Offered
Our website provides information and booking options for:
Umrah and Hajj packages
Domestic and international tours
Flight and travel arrangements
Consultation and related travel services
Please note: Prices, offers, and travel details are subject to availability and may change without prior notice.
4. Booking and Payments
All bookings made through our website are considered confirmed only after payment verification.
Refunds or cancellations will follow our internal refund policy (shared at the time of booking).
We are not responsible for delays, cancellations, or changes by third-party service providers (e.g., airlines, hotels, or tour operators).
5. External Links and Third-Party Services
Our website may contain links to third-party websites or services for user convenience.
We do not control or endorse the content, privacy policies, or practices of these websites.
You acknowledge that Namal Travels & Tours Pvt (LTD) is not liable for any issues arising from third-party interactions.
6. Intellectual Property Rights
All text, images, designs, and content available on this website are the intellectual property of Namal Travels & Tours Pvt (LTD) unless otherwise stated.
You may not copy, reproduce, or distribute any part of our website content without prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Namal Travels & Tours Pvt (LTD) and its affiliates shall not be liable for:
Any indirect, incidental, or consequential damages
Data loss or service interruptions
Any financial loss exceeding the total paid by the user in the last 12 months or USD $100, whichever is lower
8. Service Modifications
We reserve the right to:
Modify or discontinue any part of our website or services at any time
Suspend or terminate accounts that violate our Terms
Update these Terms when necessary
Continued use of our website after any modification constitutes acceptance of the updated Terms.
9. Governing Law
These Terms are governed by and interpreted in accordance with the laws of Pakistan.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Pakistan.
10. Dispute Resolution
Before taking any legal action, both parties agree to:
Attempt informal resolution through direct communication
Observe a 30-day cooling-off period before escalating to legal proceedings
11. Policy Updates
We may update these Terms from time to time. Any significant changes will be reflected on this page with a new “Last updated” date.
By continuing to use our website, you agree to the revised Terms.
12. Contact Information
If you have any questions or concerns about these Terms, please contact us:
Namal Travels & Tours Pvt (LTD)
📍 M.A Jinnah Road, Okara, Pakistan
📧 namaltravaltours@gmail.com
🌐 https://www.namaltravel.com